Nothing is impossible for our concierges

Our concierge team is your contact for any question you might have and is at your disposal for advice and assistance:

  • Tickets for the opera, concert or theatre of your choice
  • Insider tips for night owls
  • Recommendations for museums and exhibitions
  • Raft trips on the Isar
  • Limousine service
  • Horse-drawn carriage ride through the Englischer Garten
  • A ride in a hot-air balloon


A particular mark of quality is membership of the "Golden Keys” professional body, to which five of our concierges belong.

Tobias Lindner

"It is what it is" is the motto of our chief concierge, so nothing can possibly fluster him. It doesn't matter what wishes you come to him with. Even turtles, which were forgotten by a guest, made him smile more than upset. Get even more exciting insights here.

Georg Kaesler

Born in Munich, FC Bayern and Wiesn fan

Our Deputy Chief Concierge has been working at Hotel Bayerischer Hof for four years now. He always does his best to fulfil your wishes, even if that means finding an old friend from childhood. Get even more exciting insights here.


Tim Eidinger

As a real football fan, he is the right person to contact when it comes to sporting events. It doesn't matter whether your wish concerns live stadium games, a tour of the arena or any other opportunity to take part in sports yourself. Get even more exciting insights here.

Riccardo Garofalo

Since he is an absolute family man himself, he knows a lot about every family-friendly opportunities in the city. You need never hesitate to ask him anything and he will show you the city from a side that you did not expect. Get even more exciting insights here.

Jan Gartz

Of course, Munich has many opportunities for sightseeing and shopping, but if cuisine is more your thing, he is your contact. He knows all the insider tips for experiencing culinary highlights in Munich and the surrounding area. Get even more exciting insights here.

Michael Jansen

In his free time, too, he lives the life of the concierge. Always out and about in the city or the surrounding area, looking for new places and experiences. He will be happy to help you at any time to experience your own personal adventure in Munich. Get even more exciting insights here.